KaLeigh

If you can't make it to an event, you can transfer your ticket to someone else, if the event organizer allows it. To transfer tickets, all you and your transfer partner need is an active Relic Wall...

A pre-queue is a website that is active before a ticket sale with a virtual waiting room is in place. Pre-queues manage a build-up of ticket buyers before the ticket sale. The pre-queue page shows ...

When our Ticketing Marketplace is busy due to high demand, you will automatically be added to our virtual waiting room and kept up to date with all the information you need to stay in the queue, in...

A ticket order confirmation email has been sent to you. Your tickets are now available in your Relic Wallet.   In the Relic Wallet follow these 3 intuitive steps to access your tickets: Use your ...

If you're having trouble finding your tickets in your wallet, there are a few things you can do to troubleshoot.   If you received an invoice or order confirmation email your tickets are secured. ...

1. Download the free Relic wallet app, and sign in with the same credentials from the Relic Marketplace, where you purchased the tickets. 2. Open the wallet app and activate your Relic wallet.  3. ...

Ticket activation is only needed before entering the festival.  Activation of tickets will only be possible a couple of days before the event.  Activated tickets can not be transferred or resold.  ...

Problem:I cannot register on the Relic Marketplace.When creating a new password I get an error messageSolution:Passwords must be at least 8 characters long and contain an uppercase letter, a lowerc...

There is no point in screenshots!   We know you're excited, but we can't accept ticket scans through any other system than the Relic Wallet App. Copies of barcodes presented through third-party app...

Reselling tickets is a great option for those who no longer have the time to attend the event or have changed their plans.   We recommend that you check with the organizer if they allow reselling t...